Duration: Full day program
Introduction
 In today’s sophisticated business climate, being inefficient and ineffective costs money. From supporting your boss in implementing, co-ordinating, and organizing business re-engineering, sales, marketing procedures, improving field operations – to providing better customer services, your performance plays a critical role. No matter how superb your boss is, if you fail to keep up with your boss, the outcome will be disastrous. You need to be effective and efficient to support your boss in meeting higher market demands. How can you make it happen? How can you invigorate your organization?
Who Should Attend
This seminar will have immediate relevance to:
• All executives who report to top-notch superiors, within a leading-edge and higher growth organization
• All executives assisting corporate decision makers, industry’s movers and shakers in achieving corporate objective
• All management trainees, office administrators, executive secretaries and personal assistants reporting to Chairmen, Presidents or Chief Executive Officers of any dynamic organization
• Executives performing the following function – personnel, human resources, training & development
• All executives wishing to refresh and update their organizational skills, and be productive in meeting the demands for greater efficiency and effectiveness, and in responding to problems at the workplace.
Course Content
| • High performance work environment |
• Performance and efficiency |
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- Roles and expectations – understanding what your boss wants |
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- Taking the initiative to know about finance, market positioning, and management issues |
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- Creating open and trusting relationships – what you should do to make this work |
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- Too much paper work? – all you need for effective time management |
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| • Enhance Organisational Responses and Team Relations |
• Staying ahead |
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- Communicating effectively to enhance team building and develop positive relationships at work |
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- Now you have made the commitment – now make it last |
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- What to look for in handling meetings and other functions assigned by your boss |
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- Improving your style of managing human relations and dealing with the unexpected |
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| • Under stress or be productive? The choice is yours. |
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- Executive stress – reducing and managing stress |
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Facilitator: Prof. Dr. Iain Choong
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