Duration: Full day program
Introduction
 It is impractical for the supervisor to handle all of the work of the department directly. In order to meet the organization's goals, focus on objectives, and ensure that all work is accomplished, supervisors must delegate authority. Authority is the legitimate power of a supervisor to direct subordinates to take action within the scope of the supervisor's position. By extension, this power, or a part thereof, is delegated and used in the name of a supervisor. Delegation is the downward transfer of formal authority from superior to subordinate. The employee is empowered to act for the supervisor, while the supervisor remains accountable for the outcome. Delegation of authority is a person-to-person relationship requiring trust, commitment, and contracting between the supervisor and the employee.
Who Should Attend
Supervisors, Executives, Managers
Al those aspiring to the supervisory management positions
Course Content
| • What is Responsibility? |
• What is Accountability? |
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- The Job Description
- Dividing Job Activities
- Functional Similarities
- Clarifying Job Activities of Managers
- Management Responsibility |
• What is Delegation?
- Obstacles to the Delegation process
- Guidelines for making delegation effective
- Centralisation and De-centralisation |
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| • What is Authority? |
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- Authority on the Job
- Acceptance of Authority
- Types of Authority |
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Facilitator: Mr. Kunasegaran
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